Hebrew English Translation of the Automated Answering Machine

Bituach Leumi - National Insurance - ביטוח לאומי

Telephone No. *6050

The telephone lines at Bituach Leumi are often busy and you will have to be very patient.

Call center: Sunday - Thursday between 8am and 5pm

Bituach Leumi opening hours: Sunday, Tuesday and Thursday between 8am and 12:30pm and Mondays and Wednesdays between 3pm and 5pm

Please note that before getting to the main menu, you may hear a general message to the public in Hebrew, regarding some or other current National Insurance issue.  Please hold on until you get to the main menu.

For Hebrew - Press 1

For Arabic - Press 2

For Russian - Press 3

We have translated the Hebrew instructions

For personal information - Press 1

Please enter your identity number and then press #

Please enter your personal code to proceed and then press # (Get your personal code via a customer service representative)

For forms  - Press 2

To open a file - Press 1

Please enter your identity number and then press #

Your request has been recorded.  The form will be sent to your registered address by mail.

Unemployment benefits  - Press 2

Please enter your identity number and then press #

Your request has been recorded.  The form will be sent to your registered address by mail.

Maternity benefits - Press 3

Please enter your identity number and then press #

Your request has been recorded.  The form will be sent to your registered address by mail.

For housecleaners - Press 4

Please enter your identity number and then press #

Your request has been recorded.  The form will be sent to your registered address by mail.

To update details - Press 5

Please enter your identity number and then press #

Your request has been recorded.  The form will be sent to your registered address by mail.

For other information - Press 3

Pension - Press 1

To verify pension eligibility - Press 1

Please enter your birth date - dd/mm/yyyy

Please enter your sex

Men - Press 1

Women - Press 2

Please hold

(The system will then calculate and tell you if you according to your sex and age if you are elligible for a pension)

Child Allowances - Press 2

To verify the amount you are eligible to receive on a monthly basis, enter the child's age and then#

For further information and clarifications please visit the Bituach Leumi branch closest to you.

One-time Child Grant (at birth) - Press 3

First child - 1719 shekels

Second child - 773 shekels

Third child - 516 shekels

Twins - 8,594 shekels

Triplets - 12,891 shekels

For further information and clarifications please visit the Bituach Leumi branch closest to you.

For opening hours - Press 4

Call center: Sunday - Thursday between 8am and 5pm

Bituach Leumi opening hours: Sunday, Tuesday and Thursday between 8am and 12:30pm and Mondays and Wednesdays between 3pm and 5pm

For telephone and fax numbers - Press 5

Please enter the area code for which you are requesting information (02, 03, 04, 08 or 09)

For a customer service representative - Press 9

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