Israel's Emergency Medical Assistance & Services
Treatment at Bikur Rofeh
Bikur Rofeh is a network of emergency medical services that are available to the public on a 24/7 basis. There are 30 branches countrywide. Included in their service are doctor's home visits.
Bikur Rofeh provides services to the general public, members of the health funds, to soldiers, insurance companies and other large organizations.
Bikur Rofeh offers the following different types of medical services:
- Diagnostic testing: blood, temperature, blood pressure, sugar levels, urine etc.
- Doppler ultrasound
- General ultrasound
- Inhalation treatments
- Nursing services;
- Orthopedic services and ultrasound
- Trauma treatments
Members of the 4 Health Funds; Maccabi, Clalit, Meuhedet and Leumit pay a discounted rate when they visit Bikur Rofeh
According to their website (Hebrew only) the rates for a visit at the Bikur Rofeh clinics for Health Fund members, as at November 2014, are as follows:
- Clalit - 82 shekels
- Maccabi - 160 shekels
- Meuhedet - 70 shekels
- Leumit - 55 shekels
Bikur Rofeh also offers doctor's home visits which you can arrange online via their website or by calling *6101. Home visit rates for members of the Health Funds, as at November 2014, are as follows:
- Clalit - 195 shekels
- Maccabi - 215 shekels
- Meuhedet - 225 shekels
- Leumit - 225 shekels
Bikur Rofeh also accepts referrals from the following insurance companies: Harel, Pheonix, Menorah, Ayalon, Shirbit, Shumra, Dikla and AIG
How does it work?
- When you arrive at Bikur Rofeh, you have to take a number
- At your turn, you need to register with the clerk on duty.
- You will then be called into the nurses station where your blood pressure and temperature will be taken and any other initial examinations will be performed as required.
- Go back to the waiting room and wait for your number to be called again - this time for consultation with the doctor.
- Should the doctor order another diagnostic examination; x-ray, blood test etc., you will then have to wait second time at the nurses station and then again wait for the doctor.
All in all it is an extremely tedious process.
- Queues are long, be prepared to wait at least one and a half hours and more than likely, very much more. Take a book, your tablet (no pun intended), something to occupy your little ones and a nibble to help pass the time. Soldiers can sometimes wait even longer.
- Contact telephone number: *6101
When asked about their experiences with Bikur Rofeh, members of our Facebook group had this to say:
'...they can write a basic prescription and check vitals. they can't do much more than that... if it's something minor, it's fine. the wait time was also sort of like going to the ER... a few hours..."
"Often, but not always, a low caliber doctor"
"Better than a trip to the ER here"
"...if you just need a prescription it's okay but not if you have a real problem and want a good doctor to look at it"
On a home visit: "It's good service-I was in pain with 2 little kids and it was evening. He came (doctor), did a vital sign and urine test and sent me to the hospital, thank Hashem as it was serious. Totally worth it for me!"
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